By Sara Heath Kaiser Xtelligent Healthcare Media The number of patients changing providers because of a poor digital health experience is up 40 percent from 2019, a survey showed.More than a quarter of patients switched medical providers because of a poor digital health experience, according to new data from Forrester collected on behalf of Cedar. These… Read more
Bernard J. Wolfson: bwolfson@kff.org, @bjwolfson As COVID-19 took hold in March, U.S. doctors limited in-person appointments — and many patients avoided them — for fear of infection. The result was a huge increase in the volume of remote medical and behavioral health visits. Doctors, hospitals and mental health providers across the country reported a 50- to 175-fold… Read more
