Why Choose ConsumerLink for Your Medical Billing Needs?

As a medical practice, you have many choices when it comes to outsourcing your medical billing. So why choose ConsumerLink? What can we provide to your practice that other billing companies cannot? We believe it comes down to our mission and the personal attention we give your practice. ConsumerLink bridges the gap between provider groups and their patients. We help develop a better understanding of the medical billing process. Our focus is to support patients and give them choices on how to pay their medical bills. We use our advanced technology, knowledge, and experience to overcome roadblocks created by insurance companies. This allows us to help providers improve their future financial security.

Our Pledge to You

At ConsumerLink, we promise to provide your practice with the following services:

1. Transparent Pricing Structure – We offer a straight forward, transparent pricing structure that better serves your practice’s bottom line. Our fees are simple and allow you to plan your revenue and cash flow.
2. Early Out Billing – Early out (responsible party) billing collects patient payments at a faster rate by focusing on patient education and outreach. Early out is included with our medical billing services but can implemented independently if you currently work with another billing company or have your own billing team.
3. Client Liaisons – We assign each practice a Client Liaison that is a point of contact for your practice. This person makes sure your transition, implementation, and ongoing processes are seamless. Your Client Liaison focuses on giving your practice the personal attention it deserves.
4. Experienced Billing and Coding Staff – Every member of our professional billing staff has more than 10 years of experience in the medical billing industry. Our coders are nationally Certified Professional Coders (CPC) with the American Academy of Professional Coders.
5. Enhanced Patient Understanding – Our experienced staff educates patients about their statements and the medical billing process. Our account representatives have constant contact with every patient. They answer all incoming calls and answer questions to the patient’s satisfaction.
6. Live In-House Call Center – Highly trained representatives staff our in-house call center. They focus on outstanding customer service. Each member of our team is HIPAA certified. They are also educated in medical billing and trained to meet the individualized needs of our clients. All incoming and outgoing calls use our multi-source, multichannel telecommunications system.
7. Custom Dialing Campaigns to Meet Your Needs – ConsumerLink makes outbound calls to every account through a customized dialing campaign. We can adjust this process to suit the needs of your practice.
8. Advanced Skip Tracing and Scrubbing – We use the industry’s top skip-tracing and scrubbing software to confirm we have accurate contact information. We also notate accounts of deceased patients or patients that have filed bankruptcy.
9. Patient Portal – Patients can manage their account 24/7 through our secure patient portal. This allows patients to take an active role in managing their accounts. Patients can pay their bills when it is convenient for them.

For More Information

We understand that entrusting us to be your medical billing team is an important decision for your practice to make. Please reach out to us at ClientSolutions@ConsumerLink.net and we’d be happy to have someone walk you through our services and how we can partner to make your practice even more successful than it currently is.

https://consumerlink.net/provider-services/
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